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Microsoft Teams Course Outline – Introduction level

Course Description

This introduction course is designed for anyone who wants to learn how to work collaboratively with internal and external colleagues using Microsoft Teams.

On completion of this course, delegates will be able to get started with MS Teams, work with Teams and Channels and use the Calendar and Host and Attending meetings.​  This course is CPD Certified.

Estimated Course duration is 2-3 hours. Each lesson takes on average 3-5 minutes to complete. CPD Accredited.
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Topics Covered

Getting Started

Understanding Teams
Navigating Teams
User Settings
Accessing Teams and Switching Tenants

Chats and Messages

Create One to One and Group Chats
Reply and React to Messages
Message Options
Using @Mentions in Chats
Editing, Pinning & Deleting Chats
Formatting Chats
Creating Tasks from Chats
Attaching Files

Working with Teams

Combined and Separate Views
Teams vs Channels
Team Types
Showing and Hiding Teams/Channels
Joining and Leaving a Team
Finding Content
Filtering and Notifications Settings within Activity

Working with Channels

Channel Types
Adding Channels
Creating new Posts
Creating Announcements
Replying to Team Conversations
Using @ Mentions in Channels
Formatting Posts
Use Praise, Like and Reacting to Posts
Edit, Pin and Delete Posts
Obtain Channel Email Addresses

Using the Calendar

Navigating the Calendar
Adding Appointments
Instant Meetings

Hosting Meetings

Meeting Types
Scheduling Meetings in the Teams Calendar
Meeting Options
Edit and Cancel Meetings
Creating Meeting Agendas
Meet Now vs Schedule Meetings
Meeting Options within the Meeting Window
Share Screen vs Window
Understanding the Meeting Control Bar
Leave vs End a Meeting

Attending Meetings

Accept and Join a Teams Meeting
Making Calls during a Meeting
Meeting Chat and Chat Bubbles
Reactions and Raising Hands
Activating Live Captions
Changing Backgrounds
Taking Notes and Assigning Tasks

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