Management and Leadership

Management and Leadership - 25 Courses

Change Managment - NEW

Change is part of life both personally and professionally. This module will cover the different change management models businesses can use when adopting a new way of working. By the end of this module, you’ll be able to reflect on your own change management skills, identify the three stages of change, consider how your organisation is set up to support employees who are experiencing change.

Coaching and Mentoring

This module explores the difference between coaching and mentoring. We will look at how to coach and mentor effectively and how to create a personal development plan. Learning Outcomes: The difference between coaching and mentoring; How to coach and mentor effectively; How to create a personal development plan.

Coaching

Supporting individuals as they develop their skill set, coaching can help enhance performance as it advances both knowledge and learning. In this module, we’ll look at the basic principles of coaching, explore the roles of coach and coachee, and consider the benefits of implementing a coaching culture within the working environment. Learning Outcomes: Explore the basic principles of coaching and its benefits.

Company Culture

Company culture refers to the working environment created by an organisation, and the relationship that employees will have with the organisation as a result. This module will explore the different kinds of company culture, considering how the workplace environment can play a pivotal role in the success of organisations. It will also detail how best to create, develop and transform company culture to suit the changing needs of the business.

Developing Leadership

The primary responsibility of a leader is to ensure their team achieves its task. This module will look at how to define the task and set objectives. We will explore the different leadership styles and the characteristics of each. The main functions of leadership include controlling the process of achieving the task, evaluating the outcome and keeping the team motivated, we will look at each of these in turn. Finally we will look at the importance of setting a good example.

Effective Meetings for Managers

Meetings are essential for promoting team building, generating new ideas, and contributing to the growth of an organisation, yet studies show that less than 50% of time spent in meetings is considered productive. This course will provide learning on how to better design, run, and participate in a meeting prevent the misuse of people's time.

From Manager to Leader

Leadership is a critical component of successful organisations, as employees need someone to look to, learn from and thrive with. When shifting from managing into a leading role, employees might struggle to understand what this transition actually involves. By the end of this course you will be able to distinguish between managing and leading, identify your strengths and areas for development as a leader, list the key duties new leaders should take on and recognise elements of great leadership.

Flexible Leadership

Although it’s important to select a leadership style that works best for you, it’s recommended that you adopt a flexible approach as research shows that managing your team in accordance with their individual needs creates a more motivated, engaged and effective group. This is especially important in today’s dynamic workplaces where workloads, team members, customers and resources are constantly changing. This module explores the different styles of leadership and how to modify your own. Learning Outcomes: Understand the different styles of leadership, recognize the importance of incorporating elements of these styles into your own and be able to identify how to match your style to the individual based on your assessment of that person.

Giving and Receiving Feedback

This module will explore the four main work climates: comfortable, stressful, apathetic and high performance and the characteristics of each. We will look at the importance of feedback on improving performance and will look at not only giving feedback but also receiving it. Learning Outcomes: The four main work climates: comfortable, stressful, apathetic and high performance; The importance of feedback on improving performance; Receiving feedback.

How to Form and Mobilise a Team

All leaders and employees want to be part of a high performing team and team dynamics are vital to the overall success of an organisation. How a team is created and then utilised is critical to high performance. This module looks at the different stages of team development and what can be done to influence the dynamics of in order to achieve high performance.

Managing High Performing Teams

In today's dynamic workplace, high-performing teams are the driving force behind organisational success. This course demystifies the critical role these teams play and the elements that make them exceptional. As well as learning how to build the right environment for your team to thrive, you will also explore how to support your team to consistently perform at the highest level. By the end of this module, you’ll be able to recognise the importance of high-performing teams within an organisation, list key elements of high-performing teams, identify the best approaches to maintain performance in high-performing teams.

Managing Hybrid Working

Hybrid working is a flexible way of working where an employee divides their time between the workplace and remote working. Working from home is the most common way of working remotely. This digital guide is designed to give managers and leaders practical tips to help facilitate successful hybrid working.

Mentoring

Based on a mutually-beneficial partnership, mentoring supports the development of individuals as they attempt to improve their performance, fulfil aspirations and make a lasting change. In this module, we'll look at the basic principles of mentoring, exploring the roles of both mentor and mentee, and consider the benefits the process can offer. Learning Outcomes: Explore the basic principles of mentoring and its benefits.

Motivation and Effective Feedback

Motivation is the key to encouraging your staff to go the extra mile. This module will look at the who is responsible for motivating the workforce, the theories behind motivation and six steps to help you motivate both yourself and others. Learning Outcomes: Explore who is responsible for motivating the workforce; Explore the theories behind motivation; Look at the six steps to help you motivate both yourself and others.

Operational Agility

As our economic, political and societal landscapes change dramatically causing market volatility, it’s more important than ever for organisations to demonstrate operational agility, spotting opportunities and adapting to change in order to thrive. In this module, we’ll explore the importance of agility, different types of agility and the steps an organisation can take to become more agile including implementing an agile culture and selecting resilient employees to lead diverse, cross-functional teams. Learning Outcomes: Explore the importance of agility, different types of agility and the steps an organisation can take to become more agile.

Performance Management

As people are creators of value in an organisation, they need to know what’s expected of them, be motivated to achieve their goals and have the necessary skills and resources to thrive, making positive performance management critical to the businesses’ success. In this module we’ll explore how organisations can support their employees by implementing a performance management cycle, creating clear objectives and remembering to show appreciation when targets are met.

Planning & Monitoring Team Performance

Planning and Monitoring Team Performance

As planning is vital to success, as a manager you need to be clear on your organisation’s priorities, so you know what needs to be achieved and by when. This module explores six key steps to improve your ability to both plan and monitor your team performance. Learning Outcomes: Explore six key steps to improve your ability to both plan and monitor your team performance.

Planning for a Crisis

This module explores the crisis management process, looking into how organisations can prepare for the unexpected, who should be involved in the crisis management team and how the response can be communicated to both internal and external audiences when disaster strikes. Learning Outcomes: Explore the crisis management process.

Project Management

This module looks at the difference between project management and day-to-day management. Planning a project can often feel like a complex, overwhelming process. This module aims to simplify the task by breaking the project down into six stages. We will look at some techniques to help you both look at the ‘big picture’ and focus in on the details. Learning Outcomes: The difference between project management and day-to-day management; Techniques to help you both look at the ‘big picture’ and focus in on the details.

Succession Planning - NEW

Succession planning is about identifying and developing talent to ensure employees are ready to take up leadership and business critical roles in the future. Succession planning helps to highlight where in an organisation there is the potential for a skills gap or the risk of losing important business knowledge. At the end of this module you will be able to define what succession planning means, appreciate the benefits of succession planning and the downsides of failing to act. You will be able to

Taking Action

Once a decision has been made, the next step is to take action and implement it. This module explores several approaches to help you ensure the implementation process issuccessful including the G.R.O.W (Goal, Reality, Options, Wrap-Up) and V-SAFE (Valuable, Suitable, Acceptable, Feasible and Enduring) models. Learning Outcomes: Explore several approaches to help you ensure the implementation process is successful; Explore the G.R.O.W (Goal, Reality, Options, Wrap-Up) and V-SAFE (Valuable, Suitable, Acceptable, Feasible and Enduring) models.

Talent Management - NEW

This course introduces the key elements of talent management, what it is and why it is important. At the end of the course, you will be able to define talent management, recognise its importance, appreciate the value of a top-down commitment, assess ways of attracting top talent and boosting the talent within it. Finally you’ll learn how to manage and reward talent appropriately, manage employee turnover and measure the effectiveness of talent management in your organisation.

The Effective Leader

This module looks at the four types of leader: directive, consultative, delegative and participative and the characteristics of each. We will explore the three areas of need: task needs, individual needs and team needs and look at ways in which you can motivate your team. Learning Outcomes: Four types of leader: directive, consultative, delegative and participative; The three areas of need: task needs, individual needs and team needs; Look at ways in which you can motivate your team.

Training for Non-Trainers

Employees are often required to learn new skills. You don’t have to be a professional trainer to deliver a lesson. This module will look at the different training methods and the pros and cons of each. The creation of a lesson plan is essential for any training session and this module will guide you through the process.

Workplace Ethics

With individuals spending the majority of their time in the workplace, the emphasis placed on ethical standards has never been higher. In fact, recent studies revealed that 38% of employees consider it to be the most important attribute of an organisational culture. This module explores the importance of workplace ethics, the steps that can be taken to create an ethical working environment and the benefits it brings to both employees and employers.

Solutions

Individual Learners

Management and Leadership