personal development

Personal Development

Personal Development - 12 Courses

Confidence Module

Confidence
Your confidence levels can suffer if you're uncertain about what’s expected of you, this module encourages you to use questioning techniques to clarify the situation. We will look at ways in which you can boost and maintain your confidence levels and explore the importance of body language. Learning Outcomes: Using questioning techniques to clarify the situation; How to boost and maintain your confidence levels and explore the importance of body language.

Dealing With Stress

Dealing With Stress
Stress is the result of being under a pressure that exceeds your ability to cope. This module looks at sources of stress and the behavioural and health indicators. We will all suffer with stress at some point in our working lives, this module offers advice on dealing with stress and explores ways in which you can reduce your stress levels. Learning Outcomes:

Decision Making

Decision Making
Decisions need to be made on a daily basis, but what is the best way to make a decision? This module looks at the ICES process and the use of a decision matrix to help you to make a choice. Learning Outcomes: The ICES process; The use of a decision matrix to help you to make a choice

Demystifying AI

Demystifying AI
Designed for learners of all backgrounds, this course aims to dispel some of the misconceptions of Artificial Intelligence (AI). In this module, learners will explore what AI is and the different types. Explore how AI can be used to benefit society as a whole but also understand how AI is already been used in technology and our everyday lives. By the end of this module, you’ll be able to define what Artificial Intelligence (AI) is in simple terms, explore how businesses are integrating AI into their operations and explain the benefits of embracing AI in the workplace.

Planning your Own Development

Planning Your Own Development
As the person with the most to gain from your own development, you should take an active role in planning for it. This module encourages you to plan ahead. We will look at the different types of learner and the resources required to complete your plan. Learning Outcomes: Planning ahead; The different types of learner; The resources required to complete your plan.

Making Objectives Happen

Making Objectives Happen
Objectives are part of our everyday working lives. This module explores the four main types of objective and how to achieve these objectives by following the Make Objectives Happen Loop. Learning Outcomes: Explore the four main types of objective; How to achieve objectives by following the Make Objectives Happen Loop.

Negotiation Skills

Negotiation Skills
The aim of negotiation is to reach an agreement. This module explores the six phases of negotiation: preparation and planning, opening, exploring, testing, bargaining and closing and will equip you with the knowledge to carry out effective negotiations. Learning Outcomes: The six phases of negotiation: preparation and planning, opening, exploring, testing, bargaining and closing; How to carry out effective negotiations.

Personal Productivity

Personal Productivity
Productivity is essential to the success and smooth running of any business. It revolves around the ability of an individual, a team or a department to work efficiently to meet organisational objectives. By the end of this course, you will be able to recognise how personal productivity contributes to overall workplace productivity, identify elements required to increase productivity at work and apply steps and techniques to boost your own productivity.

Problem Solving

Problem Solving
When someone, or something, is not performing as expected then a problem exists that needs to be solved. This module explores the P.A.I.D method of problem solving and the creative techniques that can be used to identify the nature of a problem. Learning Outcomes: Explore the P.A.I.D method of problem solving; Explore the creative techniques that can be used to identify the nature of a problem.

Remote Working

Remote Working
Remote working has become increasingly common as organisations recognise the advantages of operating outside ofthe traditional office based roles, in favour of more flexible options. In this module we look at why people are working remotely and the benefits it can bring for both individuals and organisations. Learning Outcomes: Explore remote working, its benefits and the relevant health and safety regulations.

Setting Objectives

Setting Objectives
Objectives provide individuals with a sense of direction. This course explores the different types of objectives and the characteristics of each. We will look at the SMART method of setting objectives. By the end of this course, you will be able to explain how employee objectives are linked to the wider goals of an organisation, outline what a SMART objective is and examine how to structure a SMART objective.

Time Management

Time Management
A well-planned day, a practical approach to urgent and important tasks, and a harmonious relationship with your manager are all essential to effective time management. Applying techniques to address these areas can help you avoid roadblocks and increase your productivity, effectiveness, and efficiency. By the end of this course, you'll be able to understand the difference between urgent and important tasks, apply techniques to minimise the impact of interruptions on day-to-day tasks and recognise effective ways to reshape the relationship with your manager.

Can't see what you need?

All Microsoft Office Online Courses are based on a typical one day training course at a specific skill level and are included in our full online library. If you require a more tailored course to meet a particular learning need, get in touch.

All Personal Development Online Courses are 15 minute modules that complement our Bite Size methodology and work well together to create a great training plan.

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