personal development

Personal Development

Personal Development - 11 Courses

Confidence Module

Confidence
Your confidence levels can suffer if you're uncertain about what’s expected of you, this module encourages you to use questioning techniques to clarify the situation. We will look at ways in which you can boost and maintain your confidence levels and explore the importance of body language. Learning Outcomes: Using questioning techniques to clarify the situation; How to boost and maintain your confidence levels and explore the importance of body language.

Dealing With Stress

Dealing With Stress
Stress is the result of being under a pressure that exceeds your ability to cope. This module looks at sources of stress and the behavioural and health indicators. We will all suffer with stress at some point in our working lives, this module offers advice on dealing with stress and explores ways in which you can reduce your stress levels. Learning Outcomes:

Decision Making

Decision Making
Decisions need to be made on a daily basis, but what is the best way to make a decision? This module looks at the ICES process and the use of a decision matrix to help you to make a choice. Learning Outcomes: The ICES process; The use of a decision matrix to help you to make a choice

How to Plan Your Own Development

Planning Your Own Development
As the person with the most to gain from your own development, you should take an active role in planning for it. This module encourages you to plan ahead. We will look at the different types of learner and the resources required to complete your plan. Learning Outcomes: Planning ahead; The different types of learner; The resources required to complete your plan.

Making Objectives Happen

Making Objectives Happen
Objectives are part of our everyday working lives. This module explores the four main types of objective and how to achieve these objectives by following the Make Objectives Happen Loop. Learning Outcomes: Explore the four main types of objective; How to achieve objectives by following the Make Objectives Happen Loop.

Negotiation Skills

Negotiation Skills
The aim of negotiation is to reach an agreement. This module explores the six phases of negotiation: preparation and planning, opening, exploring, testing, bargaining and closing and will equip you with the knowledge to carry out effective negotiations. Learning Outcomes: The six phases of negotiation: preparation and planning, opening, exploring, testing, bargaining and closing; How to carry out effective negotiations.

Problem Solving

Problem Solving
When someone, or something, is not performing as expected then a problem exists that needs to be solved. This module explores the P.A.I.D method of problem solving and the creative techniques that can be used to identify the nature of a problem. Learning Outcomes: Explore the P.A.I.D method of problem solving; Explore the creative techniques that can be used to identify the nature of a problem.

Productivity

Productivity
Productivity is essential to the success and smooth running of any business. It revolves around the ability of an individual, a team or a department to work efficiently to meet organisational objectives. This module explores the most effective ways to increase workplace productivity, ensuring tasks are completed in a timely manner, without compromise on quality.

Remote Working

Remote Working
Remote working has become increasingly common as organisations recognise the advantages of operating outside ofthe traditional office based roles, in favour of more flexible options. In this module we look at why people are working remotely and the benefits it can bring for both individuals and organisations. Learning Outcomes: Explore remote working, its benefits and the relevant health and safety regulations.

Setting Objectives

Setting Objectives
Objectives provide individuals with a sense of direction. This module explores the four types of objectives and the characteristics of each. We will look at the S.M.A.R.T method of setting objectives and the two primary approaches, top down and bottoms up. Learning Outcomes: Explore the four types of objectives and the characteristics of each; Look at the S.M.A.R.T method of setting objectives.

Time Management

Time Management
This module looks at the sources of time-based problems. Many things can make demands on your time and as those demands build so too will the pressure you’re under, therefore it’s important to not only manage your time but also to set clear goals and prioritise your workload. This module will provide you with advice and guidance on how to manage your time effectively. Learning Outcomes: The sources of time-based problems; How to manage your time effectively.

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All Microsoft Office Online Courses are based on a typical one day training course at a specific skill level and are included in our full online library. If you require a more tailored course to meet a particular learning need, get in touch.

All Personal Development Online Courses are 15 minute modules that complement our Bite Size methodology and work well together to create a great training plan.

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