Personal Development

Personal Development - 11 Courses

Confidence Module

Your confidence levels can suffer if you're uncertain about what’s expected of you, this module encourages you to use questioning techniques to clarify the situation. We will look at ways in which you can boost and maintain your confidence levels and explore the importance of body language. Learning Outcomes: Using questioning techniques to clarify the situation; How to boost and maintain your confidence levels and explore the importance of body language.

Dealing With Stress

Stress is the result of being under a pressure that exceeds your ability to cope. This module looks at sources of stress and the behavioural and health indicators. We will all suffer with stress at some point in our working lives, this module offers advice on dealing with stress and explores ways in which you can reduce your stress levels. Learning Outcomes:

Decision Making

Decisions need to be made on a daily basis, but what is the best way to make a decision? This module looks at the ICES process and the use of a decision matrix to help you to make a choice. Learning Outcomes: The ICES process; The use of a decision matrix to help you to make a choice

Planning your Own Development

As the person with the most to gain from your own development, you should take an active role in planning for it. This module encourages you to plan ahead. We will look at the different types of learner and the resources required to complete your plan. Learning Outcomes: Planning ahead; The different types of learner; The resources required to complete your plan.

Making Objectives Happen

Objectives are part of our everyday working lives. This module explores the four main types of objective and how to achieve these objectives by following the Make Objectives Happen Loop. Learning Outcomes: Explore the four main types of objective; How to achieve objectives by following the Make Objectives Happen Loop.

Negotiation Skills

The aim of negotiation is to reach an agreement. This module explores the six phases of negotiation: preparation and planning, opening, exploring, testing, bargaining and closing and will equip you with the knowledge to carry out effective negotiations. Learning Outcomes: The six phases of negotiation: preparation and planning, opening, exploring, testing, bargaining and closing; How to carry out effective negotiations.

Personal Productivity

Productivity is essential to the success and smooth running of any business. It revolves around the ability of an individual, a team or a department to work efficiently to meet organisational objectives. By the end of this course, you will be able to recognise how personal productivity contributes to overall workplace productivity, identify elements required to increase productivity at work and apply steps and techniques to boost your own productivity.

Problem Solving

When someone, or something, is not performing as expected then a problem exists that needs to be solved. This module explores the P.A.I.D method of problem solving and the creative techniques that can be used to identify the nature of a problem. Learning Outcomes: Explore the P.A.I.D method of problem solving; Explore the creative techniques that can be used to identify the nature of a problem.

Remote Working

Remote working has become increasingly common as organisations recognise the advantages of operating outside ofthe traditional office based roles, in favour of more flexible options. In this module we look at why people are working remotely and the benefits it can bring for both individuals and organisations. Learning Outcomes: Explore remote working, its benefits and the relevant health and safety regulations.

Setting Objectives

Objectives provide individuals with a sense of direction. This course explores the different types of objectives and the characteristics of each. We will look at the SMART method of setting objectives. By the end of this course, you will be able to explain how employee objectives are linked to the wider goals of an organisation, outline what a SMART objective is and examine how to structure a SMART objective.

Time Management

A well-planned day, a practical approach to urgent and important tasks, and a harmonious relationship with your manager are all essential to effective time management. Applying techniques to address these areas can help you avoid roadblocks and increase your productivity, effectiveness, and efficiency. By the end of this course, you'll be able to understand the difference between urgent and important tasks, apply techniques to minimise the impact of interruptions on day-to-day tasks and recognise effective ways to reshape the relationship with your manager.

Solutions

Individual Learners

Personal Development