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MS Outlook 365 Course Outline – Introduction level

Course Description

This introductory MS Outlook 365 Introduction course is for anyone who needs to understand how Outlook works. Suitable for beginners and those who wish to brush up on their skills. The lessons show the desktop and web version.

By the end of this course you will be able to understand how to navigate between email, calendar, the to do bar and your contacts. You will be able to create and address an email, as well as reply and forward emails. You will learn how to attach files to emails and attach items such as previous emails. You will be able to enter appointments and events, classify and categorise appointments, schedule a meeting and set and delete reminders. Lastly you will learn how to create and forward contacts, add tasks to the to do bar, assign tasks and keep track of them.

Estimated Course duration is 3 hours. Each lesson takes on average 3-5 minutes to complete. This Course is CPD Certified.
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Topics Covered

Getting Started

Outlook Environment
Using the Ribbon
Quick Access Toolbar
Navigating and Folder Pane
To Do Bar
Accessibility Features
Getting Help

Mail

Receiving Mail
Sending Mail
Formatting Mail
Forwarding and Replying
Printing Emails
Attachments
Inserting Images
Read and Delivery Receipts
Delaying Mail
Spell Check

Contacts

Creating Contacts
Editing and Deleting Contacts
Creating Contact Groups
Contact Views
Profile Card
Electronic Business Cards
Communicating with Contacts
Searching Contacts
Creating Contact Folders

Calendar

Navigating Calendars
Scheduling Appointments and Events
Scheduling Meetings
Editing and Deleting Appointments
Using Find Time
Categorising Appointments
Reminders
Printing Calendars
Tracking Meeting Responses
Calendar Snapshots
Using Time Zones

Tasks

Creating Tasks
Editing Tasks
Task Progression and Completion
Task Views
To Do Bar Tasks
Assigning Tasks

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