Teamwork

Being able to work with others is a vital skill employees need to have to be successful in their role. A workforce which can effectively collaborate is also key to an organisation’s success. This module explains what it means to collaborate and what can be done to create a collaborative working environment. By the end of this module, you’ll be able to explain the reasons for having a collaborative culture at work; Identify the different types of collaboration; Explain the key elements to creating a collaborative working environment.

This module explores the 3 elements all businesses need to support digital collaboration with any organisation. Learners will also examine the 6 key considerations all organisations should look at when investigating into developing their digital collaboration tools. This module also gives practical tips to the learner on the dos and don’ts of digital meetings and how to engage with stakeholders digitally.

Delegation is vital to the success of a team. This module will explore the benefits of delegation, deciding what to delegate, planning and then briefing your team and monitoring the team’s progress. By the end of this module, you’ll be able to explain the benefits of effective delegation, explain the best approach when deciding what should be delegated and list reasons why someone might not what to delegate and how to overcome those objections.

This course covers how to plan and lead successful meetings. It helps you understand and tackle common challenges that affect meeting effectiveness, offering practical tips to overcome them. It covers the importance of creating an inclusive environment where everyone can contribute to meeting goals, and how to make it happen. By the end of this module, you will be able to Identify most common challenges impacting meeting effectiveness; Recognise best practice for running effective meetings; List elements necessary to create an inclusive environment in a meeting.

Everyone has a role to play in a team. Management theory identifies nine roles that are essential to the success of a team. This module explores the nine roles and the characteristics of each. We will look at how performance can be improved in teams and uncover some destructive behaviours that can occur if team members are unhappy in their role. Learning Outcomes: How performance can be improved in teams; Destructive behaviours that can occur if team members are unhappy in their role.

In this module, you will look at what conflict management is and why it is important to intervene early. You will also learn how and why conflict arises and then examine the signs and symptoms of conflict. Distinguish between the main stages of conflict and examine different styles, as well as the legal issues and good practices. At the end of the course, you will be able to identify different types of conflict, recognise how and why conflict arises at work, state the signs and symptoms of conflict, state what conflict management is and why it's important to act early, distinguish between the main stages of conflict, use different styles to deal with conflict, state what legal and organisational requirements should be met and use appropriate strategies to successfully manage conflict at work.

This course focuses on teamwork; the key strengths and weaknesses of team working as well as different types of teams. By the end of this course, you will be able to work more effectively as a team, identify different types of teams and identify the key stages of team development.